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Find Answers quickly on Common Questions about your GOFAR
Before I Buy
Where can I buy a GOFAR?
How much is shipping for domestic and international?
Can you set up GOFAR on multiple phones?
Will it work with an OBD II splitter?
I want to cancel my order.
See all 16 articles
GOFAR not connecting to phone's Bluetooth
The 2 outside lights on my ray are red
My Ray has never lit up (but I am getting trips on my phone)
My Ray was working but now it is not lighting up any more
Trips are no longer recording on my Android phone
See all 46 articles
Product and Features
What happens if my phone isn't in the car when I take a trip?
GETTING STARTED: Where do I plug in the GOFAR dongle?
How come I didn't get 100 on my latest drive?
Can I make phone calls and use other apps will GOFAR is working?
What does the red light vs purple light vs blue light mean?
See all 23 articles
GOFAR Smart Assist
What can GOFAR smart assist do for me?
How can I get GOFAR smart assist?
HELP! How do I call to get roadside assistance now?
Can I transfer my policy to a new car?
How do I cancel my Smart Roadside Assistance subscription?
Basic and Premium Subscriptions
What are Basic and Premium Subscriptions?
What if I want to cancel my plan?
How do I cancel my subscription?
Does having GOFAR Unlimited extend my warranty?
Are there any fees for downgrading or cancelling?
See all 13 articles