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Find Answers quickly on Common Questions about your GOFAR
Recent Production, Backorders + Xmas Shipping
Xmas Shipping 2019
Before I Buy
Where can I buy a GOFAR?
How much is shipping and how long does it take?
I share my car with my partner - does s/he sign up themselves and link to the same device?
I have an Android phone - will the product still work?
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GOFAR not connecting to phone's Bluetooth
The 2 outside lights on my ray are red
My Ray has never lit up (but I am getting trips on my phone)
My Ray was working but now it is not lighting up any more
Trips are no longer recording on my Android phone
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Product and Features
What happens if my phone isn't in the car when I take a trip?
GETTING STARTED: Where do I plug in the GOFAR dongle?
How come I didn't get 100 on my latest drive?
Can I make phone calls and use other apps will GOFAR is working?
What does the red light vs purple light vs blue light mean?
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What does Roadside Assistance include through GOFAR?
HELP! How do I call to get roadside assistance now?
How do I buy Smart Assist?
Can I transfer my policy to a new car?
Help For SIRA Young Driver Telematic Research Project
The SIRA Pilot is Concluded!