Ask Ray

Upcoming Production + Backorders 1

• New Production Timeline

Before I Buy 23

• Where can I buy a GOFAR?
• How much is shipping and how long does it take?
• I share my car with my partner - does s/he sign up themselves and link to the same device?
• Customs Duty
• I have an Android phone - will the product still work?

See all 23 articles

Troubleshooting 42

• GOFAR not connecting to phone's Bluetooth
• The 2 outside lights on my ray are red
• My Ray has never lit up (but I am getting trips on my phone)
• My Ray was working but now it is not lighting up any more
• Trips are no longer recording on my Android phone

See all 42 articles

Product and Features 24

• What happens if my phone isn't in the car when I take a trip?
• GETTING STARTED: Where do I plug in the GOFAR dongle?
• How come I didn't get 100 on my latest drive?
• Can I make phone calls and use other apps will GOFAR is working?
• What does the red light vs purple light vs blue light mean?

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Roadside Assistance 4

• What does Roadside Assistance include through GOFAR?
• HELP! How do I call to get roadside assistance now?
• How do I buy Smart Assist?
• Can I transfer my policy to a new car?

Help For SIRA Young Driver Telematic Research Project 1

• The SIRA Pilot is Concluded!