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Find Answers quickly on Common Questions about your GOFAR
Upcoming Production + Backorders
May June New Production Timeline
Before I Buy
Where can I buy a GOFAR?
How much is shipping and how long does it take?
I share my car with my partner - does s/he sign up themselves and link to the same device?
I have an Android phone - will the product still work?
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GOFAR not connecting to phone's Bluetooth
The 2 outside lights on my ray are red
My Ray has never lit up (but I am getting trips on my phone)
My Ray was working but now it is not lighting up any more
Trips are no longer recording on my Android phone
See all 42 articles
Product and Features
What happens if my phone isn't in the car when I take a trip?
GETTING STARTED: Where do I plug in the GOFAR dongle?
How come I didn't get 100 on my latest drive?
Can I make phone calls and use other apps will GOFAR is working?
What does the red light vs purple light vs blue light mean?
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What does Roadside Assistance include through GOFAR?
HELP! How do I call to get roadside assistance now?
How do I buy Smart Assist?
Can I transfer my policy to a new car?
Help For SIRA Young Driver Telematic Research Project
The SIRA Pilot is Concluded!