Ask Ray

What’s included in the Basic plan? Basic is a great plan for everyday drivers who don’t do a lot of work mileage.  It comes with all our features to hel...

The app will continue to work normally.  You will not lose any data.  The app will continue to alert you when your car has problems and will still record al...

Getting the unlimited plan will entitle you to all the premium features of the GOFAR app.  That includes unlimited logged trips and other features...

Yes GOFAR Unlimited will extend your warranty. Having GOFAR Unlimited extends the usual 1-year warranty to a lifetime warranty.  This means that whilst ...

No.  GOFAR Unlimited is a pay as you go service and you can downgrade or cancel at any time without cancellation fees.   You can cancel whenever you want bu...

Canceling your subscription depends on how you signed up for GOFAR Unlimited.   If you signed up through GOFAR’s website you simply need to email a reques...

You can cancel at any time.   If you cancel a yearly Unlimited plan, you'll have access to Unlimited for the rest of the year and won't be cha...

We accept Visa, Mastercard, American Express, and PayPal.  We will not be able to accept purchase orders over the phone.

Click here if you wish to buy two, three, four, or five GOFAR devices with Unlimited.  Otherwise, you can have our enterprise team call you by emailing your...

Before if you export the logbook you will only have an option to export all of your trips. Now with the new features that we released you can export your lo...