Troubleshooting

How to create custom tags.
Purpose Trips can be tag as business and personal. You can also make your own tags and here's how.  Procedure:  1. On the trip recorded swipe l...
Thu, 5 Apr, 2018 at 6:22 PM
Disabling notifications on Android Oreo
Background: With the introduction of Oreo, Google have made changes to the way their GPS and Bluetooth services work. To ensure that GOFAR users can enjoy ...
Thu, 19 Apr, 2018 at 4:44 PM
GPS Settings for iPhone
Purpose There are instances in which the trips don't have the location details. Here's how to ensure that the location details will be record by ke...
Mon, 23 Apr, 2018 at 4:39 PM
How to reset Calibration?
There are time where calibration goes off. Instances in which you drive the Ray is too sensitive with breaking and acceleration but it was working perfectly...
Sun, 20 Feb, 2022 at 3:53 PM
What do the adapter LED color means?
The light patterns of the LEDs on the GOFAR adapter have been programmed to indicate the status of the adapter as follows: Red [solid] = connecting and ...
Mon, 18 Jun, 2018 at 8:20 PM
How to enable Motion & Fitness on your iPhone
For most iPhone users enabling Motion & Fitness gives a much better experience when using GOFAR. Amongst other things it allows us to better underst...
Mon, 10 Sep, 2018 at 12:26 PM
How to change my phone.
There are instances in which you will have a new phone and you would need to set it up with your GOFAR.  It is pretty easy to do all you need to do is f...
Mon, 10 Sep, 2018 at 12:27 PM
How to change or edit my Email address?
There are instances in which you have typed your email address wrong when you were creating your GOFAR account.  This will be a problem in the future be...
Sun, 9 Sep, 2018 at 9:20 AM
How to reset my GOFAR account password?
If you forgot your password don't worry because you could reset. No need to be ashamed because it happens to everyone.  On the GOFAR app there is a ...
Sun, 9 Sep, 2018 at 9:23 AM
How to manage speeding limit.
We have added a new feature just recently in which the Ray will give you a warning if you are over speeding on a location with a speed limit like school zon...
Mon, 8 Oct, 2018 at 2:24 PM