Troubleshooting
The light patterns of the LEDs on the GOFAR adapter have been programmed to indicate the status of the adapter as follows: Red [solid] = connecting and ...
Tue, 16 Sep, 2025 at 3:59 PM
Diagnosis: GOFAR should automatically connect to your phone each time you take a trip. If this doesn't happen then you may notice that trips are not sh...
Tue, 9 Sep, 2025 at 3:05 PM
GOFAR is designed to collect your trips seamlessly in the background and it usually does so! However it may not connect to your iPhone in the following sit...
Mon, 8 Sep, 2025 at 3:39 PM
If the 2 outside lights on your Ray are both red then it's a signal that the GOFAR device is NOT connected to the GOFAR app. Opening the app or tog...
Tue, 16 Sep, 2025 at 4:08 PM
How your car calculates your odometer Your car calculates your odometer too. It uses tyre rotation and has to be accurate +/- 4% in most countries. Odome...
Wed, 10 Sep, 2025 at 2:46 PM
For most cars GOFAR is 99+% accurate with reported fuel consumption figures. However for some cars (that do not have a MAF sensor*) and diesel vehicles the...
Thu, 24 May, 2018 at 1:15 PM
It's unusual, but over time the cable connecting the Adapter and the Ray can become loose.
Please unplug the cable at both ends and then reconnect ...
Wed, 18 Oct, 2017 at 2:26 PM
Auto calibration of the motion sensors may take 30-60 minutes of driving, depending on the type of traffic you are in. When you start calibrating, all th...
Tue, 17 Oct, 2017 at 2:29 PM
[Update 19th October 2017 - this issue now appears to be solved in all diesel cars] We made a change in the algorithm for Diesel cars (in Oct 2016). I...
Thu, 19 Oct, 2017 at 3:09 PM
We have come across a few diesel cars where fuel consumption reported by GOFAR does not accurately match the car's output. What's the problem? ...
Thu, 24 May, 2018 at 12:59 PM