Why do users need to frequently update the firmware ?
By firmware we mean the software that runs on the GOFAR adapter (OBD ii unit).
At GOFAR we are always adding new capabilities/features to the adapter to improve user experience.
How does firmware update normally work ?
If the app detects a new firmware has been released on the server, it starts downloading the firmware to the app first, while you are driving the car.
Once this download finishes, the user gets a prompt on the homepage of the app to 'Install Firmware Update'. Installation should complete within couple of minutes.
The user needs to make sure that there is a good internet connection and Bluetooth is connected before tapping 'Install Firmware Update'
What to do if you get error message 'Try again in 20 seconds' ?
Well first thing to check, make sure you are close to your car and Bluetooth is connected then try again.
If that does not resolve the issue, I suggest you do the following:
1) Start your car engine
2) Wait for 2 minutes
3) Shut down the engine
4) Turn on Ignition (but don't start the start)
5) Tap ' Install firmware Update '
If all that fails contact us at firstname.lastname@example.org