GOFAR is designed to collect your trips seamlessly in the background and it usually does so!  However it may not connect to your Android phone in the following situations

  • If Bluetooth has been turned off on your phone
  • If you have closed the GOFAR app on your phone
  • If the Android operating system has closed the GOFAR app on your phone


Standard troubleshooting if your Android phone is no longer connecting to GOFAR is as follows:

  1. Make sure Bluetooth is turned on your phone
  2. Make sure the app is open on your phone
  3. Start the car with the app open and check the live trip is recording on your phone


If you're still not able to connect try the following

  1. Close the GOFAR app and reopen it
  2. Turn Bluetooth off and on
  3. Start the car with the app open and check the live trip is recording on your phone


If GOFAR is still not connecting with your phone, try the following:

  1. Turn OFF Bluetooth on your phone
  2. Close the GOFAR app
  3. Unplug GOFAR Adapter from OBD port
  4. Start the car engine
  5. Then plug the Adapter back into the OBD port
  6. Turn ON Bluetooth on your phone
  7. Open the GOFAR app
  8. Check to see a live trip is recording on your phone


If you are still having issues at this point, please contact us on support@gofar.co so that we can investigate further.