Sorry for any inconvenience this has caused.
We will investigate this issue on Monday and get back to you as soon as possible.
While we investigate, can you please remove the dongle?
Very sorry for this issue. I am investigating it and will get back to you as soon as I have more information.
I have created a ticket for your issue. Will get back to you as soon as I have more information.
I am so sorry for not replying earlier. This message didn't came to my attention before.
Wondering if you are still having these issues ?