Product and Features

What happens if my phone isn't in the car when I take a trip?
The GOFAR ray still gives you realtime feedback on your driving even if your phone isn't in the car. You will get a score for your drive, track fu...
Tue, 18 Oct, 2016 at 2:14 PM
GETTING STARTED: Where do I plug in the GOFAR dongle?
The dongle is compatible with the OBD II protocol. It is plugged into the OBD port of your car. The OBD port looks like this: http://www.wikio...
Thu, 9 Aug, 2018 at 3:17 PM
How come I didn't get 100 on my latest drive?
Your score is calculated by looking at your acceleration and braking over each trip. Each time the ray changes from the healthy blue colour to purple or r...
Wed, 9 Mar, 2016 at 9:59 AM
Can I make phone calls and use other apps will GOFAR is working?
Yes, you can make phone calls or use any apps just as you normally would while the GOFAR app works in the background.
Thu, 21 Jan, 2016 at 6:50 PM
What does the red light vs purple light vs blue light mean?
The blue light means the device is active and you are neither accelerating too hard nor braking too hard. The car is operating in an optimal fashion. The pu...
Thu, 19 Oct, 2017 at 3:14 PM
How does GOFAR improve my efficiency?
GOFAR's Ray gives you real time feedback on your driving, helps motivate you to improve and provides coaching tips to help you keep improving. There’...
Mon, 14 Mar, 2016 at 3:02 PM
I am about to change cars - can I take my GOFAR device with me?
Yes you can. Just plug it into the OBD port, go to Settings in your app, perform a new vehicle setup in your new car and off you go! If you would...
Tue, 18 Oct, 2016 at 2:16 PM
How much data does GOFAR use on my phone?
GOFAR's data usage is minimal. Depending on the amount of driving you do, the usual data usage is 75MB per month.
Wed, 9 Mar, 2016 at 12:07 PM
I've got some suggestions for product improvement - how do I share these with you?
We always welcome suggestions for improvements. Please go to the Forum section at the top of the screen and select 'Feature Request' on the left...
Thu, 21 Jan, 2016 at 6:54 PM
Can I share my trips with friends who also use GOFAR?
Not at this stage. We know this is an important function for our customers and we are working on developing it. We will let you know as soon as it becomes...
Wed, 9 Mar, 2016 at 10:00 AM