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Find Answers quickly on Common Questions about your GOFAR
GOFAR not connecting to phone's Bluetooth
My Ray has never lit up (but I am getting trips on my phone)
My Ray was working but now it is not lighting up any more
Trips are no longer recording on my Android phone
Trips are no long recording on my iPhone
See all 31 articles
Product and Features
What happens if my phone isn't in the car when I take a trip?
How come I didn't get 100 on my latest drive?
Can I make phone calls and use other apps will GOFAR is working?
What does the red light vs purple light vs blue light mean?
How does GOFAR improve my efficiency?
See all 21 articles
Before I Buy
Where can I buy a GOFAR?
I want to cancel my order
How much is shipping and how long does it take?
I share my car with my partner - does s/he sign up themselves and link to the same device?
See all 23 articles
Where do I plug in the GOFAR dongle?
Using the Dual-lock (velcro) sticker for the Ray