Troubleshooting

Upgraded my iPhone, but now I can't connect to my GOFAR
How should it normally work ? 1) User installs GOFAR app on the new phone 2) Starts the car engine  3) Opens the app  4) iPhone prompts to pair with GOF...
Tue, 28 Nov, 2017 at 4:39 PM
Installing Firmware Update not working on Android
We constantly seek to improve GOFAR, but we've improved our Android firmware update process but if you're having a problem here's what you ne...
Fri, 20 Oct, 2017 at 4:50 PM
In my (diesel) car Ray is Red most of the time
[Update 19th October 2017 - this issue now appears to be solved in all diesel cars] We made a change in the algorithm for Diesel cars (in Oct 2016).  I...
Thu, 19 Oct, 2017 at 3:09 PM
How to kill the GOFAR app on an Android phone
Sometimes it helps to forcefully close and re-open the app to reset things. This is called "killing the app" - but it's pretty easy (and not ...
Sat, 23 Dec, 2017 at 4:35 PM
How to kill the GOFAR app on an iPhone
Sometimes it helps to close and re-open the app to reset things.  This is called "killing the app" - but it's very easy (and not at all dange...
Wed, 18 Oct, 2017 at 2:53 PM
Firmware Update is not working
Why do users need to frequently update the firmware ? By firmware we mean the software that runs on the GOFAR adapter (OBD ii unit). At GOFAR we are...
Tue, 31 Oct, 2017 at 2:47 PM
Fuel economy seems inaccurate on my diesel car
We have come across a few diesel cars where fuel consumption reported by GOFAR does not accurately match the car's output.  What's the problem...
Thu, 24 May, 2018 at 12:59 PM
Odometer reading on GOFAR does not match with car
The first thing to point out is that GOFAR reads data that car manufacturers provide from the OBD port.  Unfortunately odometer (or mileage) is not one of t...
Thu, 26 Oct, 2017 at 3:53 PM
Odometer reading is wrong as well as dates for the export.
Good news is that we will be updating both the iPhone and Android apps in the next few weeks that will improve the odometer estimate shown in the apps:) ...
Tue, 28 Nov, 2017 at 5:15 PM
Export is not working, Not exporting my trips
We have a bit of a problem with the time zone on the data export. This means that sometimes trips get missed. To get around this, please select a broader ...
Tue, 28 Nov, 2017 at 5:18 PM