Ray not lighting up
There are situations in which the Ray is not lighting up in this situation the first thing to check are the cable connections. The both ends of the cable should be plugged in to their respective ports.
The L end of the cable should be plugged in to the adapter and the TRIANGLE end of the cable should be plugged in to the Ray. You need to make sure that it is plugged in all the way through you should hear a click as an indication that it is locked up. See images below:
If in any case after checking the cable connection and the Ray won't still light up please contact SafeDriver@gofar.co for further assistance.